The simplest method for configuring an Exchange account in Entourage is to log into OWA, copy the resulting location in Safari's Address Bar up until the first mailbox folder, and pasting the resulting text in the Exchange server field of your account in Entourage. The Advanced tab provides further configuration for Exchange functionality that is not required in order to synchronize with Entourage, but many users find important: public folders and access to the global address list.
Entourage may synchronize any calendar, address book, or message public folder. If your public folders are replicated across a collection of servers, Entourage will follow redirections to the appropriate server. If you would like a regularly accessed public folder to be synchronized for offline access, the public folder should be added to your public folder favorites simply by dragging-and-dropping the folder into the Favorites subfolder of the Public Folders folder of your Exchange account in Entourage.
Entourage typically queries the Global Catalog of a domain controller for directory information with default ports of and If you do not know the name of your domain controller, you may use the same "dig" command line query detailed later.
For Entourage users connecting to Windows domain controllers, they will only be to search the contents of the directory. The Account Configuration Wizard provides a simple mechanism for configuring a new Exchange account without requiring the user to know anything other than their Active Directory login credentials and e-mail address. It is important to understand how Account Configuration Wizard works so that you might tweak your network configuration to ensure its success as a low cost method for deploying Entourage as an Exchange client.
Figure 4: Account Configuration Wizard. The wizard follows a three-step process for automatically determining the user's account settings: 1 finding a domain controller, 2 determining the Exchange server that hosts the user's mailbox, and 3 connecting to the server to begin synchronization. It is important that the user's Network settings in System Preferences are properly configured with the appropriate search domains and DNS server, as the combination of the two values is critical to Entourage's ability to find servers on a network.
In order to find a domain controller, Entourage uses the DNS service discovery mechanism to find LDAP-based services on the currently connected network. If Entourage is unsuccessful at finding, or finds the incorrect domain controller within a network, often times it is easiest to debug the DNS configuration of the machine using either the dig or nslookup command-line tools to perform a DNS query similar to that issued by Entourage.
A full list of what does and doesn't work of the Exchange services and the Mac-based clients can be found on their Mactopia site at:.
However, we can tell you and should, as Microsoft's support site doesn't have all of this together what services should be activated to make this approach work for any Mac-based, Exchange compatible client. But double-check, and if it uses a different port than 80, note that down. IMAP is a normal method, too LDAP should be turned on. It will be on if you are using , or have your server integrated with Active Directory, but again, double-check, and note the port if different than With the server ready to go, let's turn our attentions to the Mac.
And yes, before we configure the Exchange client, we first configure the Mac to act more like it's a PC, with respect to Windows-based services.
Go into your Applications folder, then down to the Utilities folder, and start up Directory Access. Figure 1 - Directory Access Dialog. Figure 1 shows up. You may need to unlock access to the settings by authenticating - cick the lock in the lower left if needed. Once it's available, check the SMB box, select it once, and click on the Configure button.
What you want to do is to ensure reference from the Exchange server through its background authentication, as well as how the Mac will in turn reference to the server.
If you're not the IT staffer, consult one to find out which applies But if answered "no", you use WINS. In either case, you can and should specify the Workgroup the Mac is living in, with respect to the other windows machines in your local area.
In our example, we have one named "KAUi". But Mac OS X is also savvy enough to help you see which one you're in Usually the name of the workgroup is known and called something like your department or company's name. If you're not using WINS, leave it blank. Click "OK" to take these settings, and we'll move on. Figure 3 - Active Directory Configuration. If you got back "yes" from your question on Active Directory, check it in the Directory Access dialog, then select it and click "Configure".
You'll see a shorter version of Figure What to fill in here depends on the way your location's Active Directory was set up, so you can safely take these names to your IT staffers and get what to put in them.
Usually only the top three are needed, unless there are more than one AD in the place. Once you have those answers to fill in, you will need to click on "Bind This will throw up a prompt to log in with as an administrator, so you'd better have one handy. Restart the Mac once both of these are configured to re-register the computer in everything that matters for the rest of the steps.
Now we turn to creating the Exchange accounts in the two mail programs. We'll do Entourage first. Open Entourage , select Accounts from the Tools menu, and then pull down the "New" menu in the dialog and pick "Exchange If they're all correct Hope this helps!
Nor does it support syncing of tasks or notes. It is useless again if you connect to an Exchange Server and are not on the private network. The link will explain it all. Hi Ken! As for the article, much of it is true but when I read the headlline "Office for Mac fails to deliver full Exchange support" I have to ask, "Did Office for Mac promise to deliver full Exchange support? Who are the certified experts? How quickly will I get my solution?
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